UNI HOTEL

          BANQUET FUNCTION PROSPECTUS FORM

     Duties and responsibilities of a Front office manager Direct and coordinate the activities of the front office department. Perform the link between the management and front office employees. Plan the present, future, need of resources to carry out functions. Manage online inventories Prepare the budget for the front office department. Maintaining and good communication with other departments. Develop the good relationship with the guests. Hold regular meetings with the staff members Review the reports. Motivate the staff members. Conduct property checks Responsible for the cleanliness of the department. Prepare all necessary forecasts Maintain and develop SOP.           Qualities of the front office staff   personnel Pleasant personality Physical fitness  Salesmanship Good memory Calmness Loyalty Personal hygiene Honesty Diplomacy Good communication skills Punctuality

  HOSPITALITY ORIGIN AND GROWTH EVOLUTION AND GROWTH OF HOTEL INDUSTRY       The origin and growth of the hotel industry in the world can be divided as the following periods. A.     Ancient Era (500 BC) B.   Grand tour (1789-99) C.   Modern Era (present) In INDIA ·       Ancient and Medieval Era- Indus Valley Civilization to AD  1600 ·       Colonial Era-1601 to 1947AD ·       Modern Era 1947 to present v HOTEL DEFINITION AND CORE AREAS The word hotel derived from the word hotel refers to a French version of ‘‘Townhouse’’.  It is also called a home away from home.                                    CORE AREAS OF HOTEL. o   Front Office o   House keeping o   Food and beverage service o   Culinary o   Human resource and training o   Sales and marketing o   Finance o   Security o   Engineering v   CLASSIFICATION OF HOTELS Hotels are classified based on a.   Star b.   Size c.    Clientele d.   Service e.   Her

                        FISH PRACTICAL  MASTER INDENT SHEET                             

                                                                    TOURISM                    Unit I Introduction to travel and tourism: the meaning of tourism, the tourism industry, significance of tourism, the tourism system, five A's of tourism, development in the history of tourism, tourism in India - post independence, modern tourism Unit II Types of tourism: the purpose of tourism, travel motivators, leisure or holiday tourism, visiting friends and relatives, cultural tourism, adventure tourism, sports tourism, religious tourism, business tourism, health tourism, alternative forms of tourism Unit III Tourism infrastructure: definition of tourism infrastructure, accommodation and food, and beverage, attractions and telecommunication, essential services along with other services Unit IV Tourist transport: an introduction to air transport, air transport in India, security of aircraft and passengers, international air travel classes, introduction to road transp

                                                          EXPLORE          10 BEST ADVENTUROUS HOTELS. 10