Duties and responsibilities of front office Manager

     Duties and responsibilities of a Front office manager

• Direct and coordinate the activities of the front office department.
• Perform the link between the management and front office employees.
• Plan the present, future, need of resources to carry out functions.
• Manage online inventories
• Prepare the budget for the front office department.
• Maintaining and good communication with other departments.
• Develop the good relationship with the guests.
• Hold regular meetings with the staff members
• Review the reports.
• Motivate the staff members.
• Conduct property checks
• Responsible for the cleanliness of the department.
• Prepare all necessary forecasts
• Maintain and develop SOP.

   

      Qualities of the front office staff   personnel

• Pleasant personality
• Physical fitness 
• Salesmanship
• Good memory
• Calmness
• Loyalty
• Personal hygiene
• Honesty
• Diplomacy
• Good communication skills
• Punctuality